By registering for a program offered by The Robo Hub, you agree to the following The Robo Hub Policies and Consent Agreements.

1. Participant Waiver

On behalf of yourself and your minor child, you understand and agree that your child and/or you are participating in this in-person program voluntarily. You agree to not hold The Robo Hub, their officers, directors, third-party providers, or employees, and any other participant liable for any negligence or alleged negligence or other fault (not including intentional acts) that results in personal injury, death, or property damage during or in connection with the program. 

2. Contagious Disease Liability Waiver/Acknowledgment

You acknowledge that attending an in-person program may result in the risk of exposure to contagious diseases.

The Robo Hub cannot admit any participant into the program under the following conditions:

• The participant has had a fever (101F or higher) in the past 24 hours
• The participant is showing symptoms of a contagious disease
• The participant has tested positive, or knowingly been exposed to anyone who has tested positive, for a contagious disease in the past 10 days

3. Behavior Policy

We look forward to offering a fun, educational,  and safe experience to all participants. To help ensure this for all our programs, we expect participants to act respectfully at all times when they are on the company property and participating in our programs. We ask all participants in our programs to be respectful of 5 essential elements of The Robo Hub:

• Fellow participants
• Staff
• Equipment
• The Space
• Themselves

In our space, we may post specific rules which come from these 5 kinds of respect. When a participant chooses to break a rule, to act disrespectfully, or to disrupt the ability of others to participate, they may lose the privilege to participate in our programs  until they commit themselves to respectful future behavior. Participants who repeatedly choose to behave disrespectfully will be asked to leave the program. We ask for parents’ cooperation in supporting this approach with their children.

We do not condone inappropriate or harmful behavior (physical or verbal) of our participants. In accordance with this policy, we will notify parents of infractions as soon as we learn about them.

The Robo Hub reserves the right to remove or suspend a participant from programming for repetitive incidences of disruptive or harmful behavior, for repeated violations of behavior norms, or for any instance of egregious conduct/behavior. The Robo Hub also reserves the right to withdraw a participant from programming if parents and/or authorized pick ups and guests do not adhere to what we deem to be appropriate and civil behavior with The Robo Hub staff or student participants. If this occurs, program fees will not be refunded.

4. Medical Emergency Protocol

The Robo Hub will make every effort to contact a participant's family or emergency contact in case of an emergency.

By participating, you give your permission for properly trained staff to administer firsts aid/CPR procedures if necessary, and to call 911 if deemed necessary. I accept responsibility for the costs of all such medical treatment.

All minor participants are expected to be picked up by a parent or authorized person within 15 minutes of a program's scheduled end time for which the child is registered. Late pick-up and early drop off may be available for some programs at the time of registration. If there are unexpected delays picking up your child, please call us at 617-395-3151 to notify us of your ETA. 

If a child is not picked up within 15 minutes of the scheduled dismissal time and we have not received a call about the delay, the following will apply: 

• We will call the main parent or guardian on the eaccount. 
• If we cannot reach the main contact, we will call all other persons on the account, including authorized pickup contacts until someone is reached.
• If no contact is reached, we will supervise the child until the end of our scheduled Extended Day service, if one is part of the program.
• If the child is not picked up by the end of the program or the Extended Day block (if one is evailable, whichever is later), we will call the City of Cambridge Non-Emergency Police line at 617-349-3300 to arrange a ride home; parent/legal guardian is responsible for any associated fees

Late Pickup Fees and Penalties

The following fees will be charged in the event of unexpected delays past the latest available pickup time: 

• Standard Extended Day Drop-In fee will be applied if Extended Day is available for the program
• We will apply a penalty charge of $1 per minute past 15-minute grace period for the child's scheduled dismissal time until actual dismissal

If late pick-up is recurrent and without timely communication, The Robo Hub reserves the right to remove the child from the program.  No refunds will be issued.

We understand that family schedules change and will do our best to accomodate change requests. Please notify us as soon as possible about any upcoming changes to planned attendance.

Our cancellation and refund policy for Camp:  

• Full refund will be issued for cancellations made before 5pm at least 7 calendar days before the start of the program.
• A 50% refund will be issued  for cancellations made after 5pm at least 7 calendar days before the start of the program, but before the first day of the program.
• No refunds will be made for cancellations made on or after the first day of the program.

Our cancellation and refund policy for After School Programs:

• Full refund will be issued for cancellations made before 5pm at least 7 calendar days before the start of the program.
• A full credit toward future programs will be issued  for cancellations made less than 7 calendar days before the start of the program.
• Pro-rate credit toward future programs will be issued for cancellation made after the first day of the program.

We will do our best to accomodate schedule changes (i.e. move to a different day of the week) with no additional fees if there is an opening.

All participants must agree or waive The Workshop Media Consent & Release at the time of registration.

Media Consent & Release:

I give permission for The Workshop to take photos and videos of my child. Photos and/or videos taken during the Workshop may be selected for Workshop promotional purposes, including digital and printed media. No royalty, fee, or other compensation shall become payable to participants by reason of such use.