FAQ

If you are a Cambridge resident the answer is yes*! You can submit a transportation change request through Cambridge Public Schools. Follow our guide here. Our nearest bus stop is a five minute walk from “Walden and Garden”. A staff member will escort any child walking from the bus stop to our center for the first time. *Only children in 3rd grade or older may walk independently from the bus stop.

We offer after school classes and camps for kids in 3rd-8th grade. Our Birthday Parties are for children of all ages!
We will be expanding to K-2nd later this year.

Our staff is trained and equipped to assist with administering prescribed oral medication during camp hours.  For the safety of all campers, we cannot administer any other forms of medication (e.g., injections, suppositories).  If your child requires medication other than oral medication, please administer it before or after camp.

For oral medication:

• You must let us know about your child’s medication needs at least 72 hours before the first day of camp so that it can be reviewed by our Health Care Consultant. This is required by the DPH.
• You must provide clear the name of the medication, prescriber, dosage and dosing instructions.
• All medication must be in the original packaging from the pharmacy with its original label.

Please do not send a child to The Robo Hub if the child is known to be sick.  Parents must not send children to the center who have gastrointestinal, respiratory, skin or direct contact infection or a fever of 100.0 degrees or higher. 

Monday-Friday – 2:00 p.m. – 7:00 p.m.
Saturday-Sunday – Open by appointment or event.

We aim to offer a 6:1 ratio for students to teachers.

All staff members have passed a background check to work with children.
Our instructors come from a variety of backgrounds including traditional classroom spaces. You can learn more about staff backgrounds and qualifications on our About page.

Please navigate to our Financial Assistance Application to determine your eligibility for our aid programs.  Email info@therobohub.com with any questions.

Students should be dropped off and picked up within 15 minutes of their listed class time. Each class offers an extended drop off/pick up window for a small fee.

We communicate primarily through staff emails or the “info@therobohub.com” account.
If both parties are comfortable, communication via text or phone is acceptable.

Parents are welcome to use our designated parent areas while their children are in class. Parent spaces feature desks, comfortable seating, and proximity to kids.
Save yourself a trip home and set up shop until it’s time for pick up!

The Robo Hub seeks to provide space for parents in our center while fostering the independence of children in our care.

While parents are welcome to stay in The Robo Hub’s parent space during a given offering, we ask parents to avoid interaction with their child during program time to avoid disruptions.  Emergency situations are a recognized exception to this request.

We encourage parents to connect with their child during natural breaks in our day such as snack times and lunch.  Instructors are the first point of contact during program time and are always available to discuss how best to support each child.

Lunch and snack options are availble for an extra fee or campers can bring lunch for full-day programs. 

Yes! We are a peanut and tree-nut free facility.  We realize how scary it can be for children with tree nut allergies. Tree nuts include almonds, Brazil nuts, cashews, chestnuts, filberts/hazelnuts, macadamia nuts, pecans, pistachios, pine nuts, and walnuts.

We kindly ask that caregivers not send in snacks with nuts or manufactured in a plant with nuts. The best way to do this is by reading labels on prepackaged snacks. Most brands mark their packaging with an allergen list or warning that states the following:

• ”May Contain Peanut or Tree Nuts”
• “Processed On shared equipment with Peanuts or Tree Nuts”
• “Manufactured in a plant with Peanut or Tree Nuts”
• ”Contains Peanut or Tree Nut Ingredients”

Staff are trained in CPR and First Aid which includes administering EpiPen.

Please review The Robo Hub’s:

• Disaster Plan
• Fire Evacuation Plan

Robo Hub Hours of Operation

• Regular Hours: Monday-Friday, 9:00 AM – 4:00 PM (closed on holidays unless otherwise noted).
  
• Summer Programs: Early drop-off at 8:30 AM and extended day until 5:30 PM available.
  
• Fall After School Program: Times to be announced soon. Please check our website for updates.
  
• Weekend and Non-Standard Programs: We regularly offer weekend events and other programs outside of our standard hours. Check our Home Page for the latest information.

Please review The Robo Hub’s:

• Child Guidance Policy

All client information is securely stored with our booking partner Sawyer.  Please note that we print select information (such as allergies and authorized pick ups) in order to ensure appropriate care in the case of a power loss.  After your child’s program is completed, all printed documents will be shredded.

All educators working with children at The Robo Hub are mandated reporters and must, by law, report suspected child abuse or neglect to the Department of Children and Families.

The Cambridge Department of Public Health (DPH) regulates our program.  Please feel free to contact DPH with questions regarding our program:

• Phone: (617) 665-3810
• Address: 119 Windsor Street, Ground Level Cambridge MA 02139

All families should be prepared to share the following documents:

• Record of a child’s physical within the past 18 months for summer camps (within the past 12 months for afterschool).
• Child’s immunization record or signed record of exemption.
• Child’s medication history, current medications, and – if requesting medicine be administered during camp – physician’s medication orders 

Yes, absolutely. While providing these documents is completely voluntary, having them on file can be helpful for the following reasons:

• Ensuring authorized pick-up: The documents clarify who is authorized to pick up your child, avoiding confusion and keeping everyone safe.  With or without these documents, The Robo Hub will only release your child to people specified as “authorized pick ups” in your Sawyer Profile.
• Being aware of any restrictions: The documents may outline limitations regarding contact with certain individuals, which helps us provide the safest experience for your child.  The Robo Hub policy is that all parents have a right to visit the child during program time unless otherwise specified by court orders.

Even if you choose not to provide the documents, please don’t hesitate to contact us to discuss alternative arrangements. Our priority is ensuring the safety and well-being of your child.  Please email info@therobohub.com with the relevant documents so that we may record and uphold the agreements you provide.  

As a camp registered with the MA Department of Health, we are required to collect information for the health and safety of our campers.  Please complete your Sawyer profile fields to ensure we have the materials we need to admit your camper!   

Follow our brief Sawyer Profile Guide, or watch our Sawyer Profile Video to finish filling out your forms.  Please reach out info@therobohub.com with any questions or concerns.